Privacy Policy

1. Who We Are: ForgeScale GTM & AI Automation Pte Ltd ("ForgeScale", "we", "us", "our") is committed to protecting the personal data of our clients, website visitors, and business contacts in accordance with the Singapore Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect personal data.

2. What Data We Collect: We may collect the following categories of personal data:

  • Contact information: name, email address, phone number, job title, company name

  • Website usage data: IP address, browser type, pages visited, time spent (via cookies and analytics tools)

  • Business information provided in the course of an engagement: organisational details, commercial information, strategic plans

  • Communications: emails, messages, and call notes exchanged with us

3. How We Use Your Data: We use personal data for the following purposes:

  • To respond to enquiries and provide our consulting services

  • To manage client engagements, including communication and invoicing

  • To improve our website and services

  • To send relevant updates, insights, or service information (you may opt out at any time)

  • To comply with legal obligations


4. Legal Basis for Processing: Under the PDPA, we collect and use personal data with your consent, or where necessary to fulfil a contract with you, or to comply with a legal obligation. By engaging with us or submitting an enquiry, you consent to the collection and use of your personal data as described in this policy.


5. Data Sharing: We do not sell your personal data. We may share data with:

  • Trusted third-party service providers (e.g. website hosting, email platforms, scheduling tools) who process data on our behalf under confidentiality obligations

  • Professional advisors (lawyers, accountants) where necessary

  • Regulatory or law enforcement authorities where required by law


6. Data Retention: We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Client engagement data is typically retained for 7 years following the end of an engagement, in accordance with Singapore business record-keeping requirements.

7. Your Rights Under the PDPA: You have the right to:

  • Access your personal data held by us

  • Correct any inaccurate personal data

  • Withdraw consent for the use of your data (subject to legal or contractual obligations)

  • Request information about how your data has been used or disclosed in the past year

To exercise these rights, contact us at: hello@pamchuang.com


8. Cookies: Our website (pamchuang.com) uses cookies to improve user experience and collect analytics data. You may adjust your browser settings to refuse cookies, although this may affect website functionality. By continuing to use our website, you consent to our use of cookies.

9. Security: We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Contact & Complaints: For privacy enquiries, please contact ForgeScale GTM & AI Automation Pte Ltd at email hello@pamchuang.com